Refund Policy
Refund Policy
At Martika, we value customer satisfaction and aim to provide a smooth shopping experience.
🔁 Returns & Exchanges
We accept returns and exchanges within 7 days of receiving your order, only if the item is:
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Unused
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In its original packaging
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In sellable condition
❗ Non-Returnable Items
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Intimate products (e.g., lingerie, adult toys)
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Items marked as final sale
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Items damaged after delivery
💸 Refunds
Approved refunds will be processed within 5–7 business days after the returned item is received and inspected.
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Refunds will be issued to the original payment method
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Cash orders may be refunded via bank transfer or store credit
📦 Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrectly delivered.
For questions, email us at support@martikagadget.com.