Refund Policy

Refund Policy

At Martika, we value customer satisfaction and aim to provide a smooth shopping experience.

🔁 Returns & Exchanges
We accept returns and exchanges within 7 days of receiving your order, only if the item is:

  • Unused

  • In its original packaging

  • In sellable condition

Non-Returnable Items

  • Intimate products (e.g., lingerie, adult toys)

  • Items marked as final sale

  • Items damaged after delivery

💸 Refunds
Approved refunds will be processed within 5–7 business days after the returned item is received and inspected.

  • Refunds will be issued to the original payment method

  • Cash orders may be refunded via bank transfer or store credit

📦 Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrectly delivered.

For questions, email us at support@martikagadget.com.